A Guide to Charitable Trust Registration

The Shop and Establishment Act

The Shop and Establishment Act is a state-specific legislation aimed at regulating and standardising the working conditions in shops, commercial establishments, hotels, restaurants, and other service-oriented businesses. The primary objective of this Act is to ensure fair and humane treatment of workers by stipulating guidelines for:

• Work hours and overtime
• Minimum wages
• Leave and holiday policies
• Employee welfare and benefits

Since each state has its own version of the Act, the specific rules and regulations may vary depending on where your business is located. However, the core principles of employee protection and standardised work conditions remain consistent across all states.

Registration Under The Shop and Establishment Act

For most businesses in India, registration under the Shop and Establishment Act is mandatory. Any shop, commercial establishment, or service-based enterprise—whether physical, online, or home-based—must obtain this license within 30 days of starting operations, as per state-specific regulations.

The registration process involves submitting an application to the Chief Inspector or Labour Commissioner of your area, along with the required documents and fees. Upon verification and approval, you'll receive a Shop and Establishment License, which serves as proof of your legal compliance and is essential for:

• Opening business bank accounts
• Applying for loans and financial assistance
• Availing government schemes and benefits

Failing to obtain the necessary registration can result in penalties, fines, and legal consequences, so it's crucial to prioritise this process as you set up your business.

Setting up your business? Get expert help with Shop and Establishment Registration and Company Registration today.

Regulations Under The Shop and Establishment Act

To ensure fair and safe working conditions for employees, the Shop and Establishment Act lays down several regulations that employers must adhere to. Some of the key areas covered under the Act include:

1. Work Hours and Overtime:
   
   • Standard work hours for adults are typically limited to 8-9 hours per day and 48 hours per week.
   • Overtime wages, usually double the regular rate, must be paid for work beyond the standard hours.
   • Employees are entitled to a weekly off of at least 24 consecutive hours.
2. Wages:
   
   • Employers must pay wages on time, typically by the 7th or 10th of the following month, depending on employee count.
   • Men and women must receive equal remuneration for the same work, as per the Equal Remuneration Act, 1976.
3. Leave and Holidays:
   
   • Workers are entitled to various types of leave, such as earned leave, casual leave, and sick leave.
   • The number of leave days and paid holidays varies by state.
4. Employee Welfare:
   
   • Employers must provide basic amenities such as drinking water, clean toilets, first-aid kits, and a crèche (if employing more than 50 women).
   • The workplace should be well-ventilated, adequately lit, and maintained at a comfortable temperature.
5. Record-Keeping:
   
   • Businesses must maintain proper records of work hours, leave, overtime, wages, and other employee-related data.
   • Wage slips must be provided to employees every month, detailing their earnings and deductions.
6. Display of Notices and Registers:
   
   • The Shop and Establishment Registration certificate and an abstract of the Act must be prominently displayed in the local language.
   • Employers must maintain registers such as appointment letters, service books, leave records, and wage registers.

By adhering to these regulations, businesses can create a safe, fair, and compliant work environment for their employees.

Eligible Businesses under the Shops and Establishments Act

The Shops and Establishments Act applies to a wide range of businesses, including but not limited to:

• Shops and retail establishments
• Commercial offices (e.g. legal, accounting, consulting)
• Service providers (e.g. IT firms, salons, courier services)
• Hotels, restaurants, and eateries
• Educational institutions and training centres (e.g. coaching centres, training institutes)
• Healthcare facilities and clinics (e.g. clinics, diagnostic centres)
• Entertainment and recreational centres (e.g. theatres, gyms, amusement parks)

However, the specific applicability may vary from state to state. For example, some states require registration for establishments with a minimum of 10 employees, while others have a lower threshold. Manufacturing units and factories are generally not covered under this Act, as they are governed by the Factories Act.

To ensure compliance, it's essential to verify your business's eligibility with your local state authority and adhere to the specific requirements laid down by your state's Shop and Establishment Act.

Requirements to obtain the Shop and Establishment Act Registration

To obtain the Shop and Establishment Act Registration, you'll need to apply along with the following documents and details:

1. Business Information:
   
   • Name and address of the establishment
   • Nature of business activity
   • Number of employees
   • Working hours and shifts
2. Proof of Identity and Address:
   
   • Owner's identity proof (Aadhaar card, PAN card, etc.)
   • Proof of business address (rental agreement, property deed, etc.)
3. Other Documents:
   
   • Partnership deed or incorporation certificate (for partnership firms and companies)
   • Layout plan of the establishment
   • List of employees with their details
   • Consent letter from the property owner (if operating from rented premises)
4. Registration Form:
   
   • Duly filled and signed application form, which can be obtained from the local labour department or downloaded from their website.
5. Fees:
   
   • Registration fees vary by state and are typically based on the number of employees and the nature of the business.

Some states may have additional requirements, so it's essential to check with your local labour department for the exact list of documents and procedures specific to your state.

Process For Obtaining Shop and Establishment Registration

The process for obtaining the Shop and Establishment Registration may vary slightly from state to state, but the general steps involved are as follows:

1. Visit the website of your state's labour department or the online portal for Shop and Establishment Act Registration.
2. Fill out the online application form with the required details, such as:
   
   • Employer name and contact information
   • Establishment name and address
   • Nature of business
   • Number of employees
   • Working hours and shifts
3. Upload the necessary documents, as mentioned in the previous section, in the prescribed format (usually PDF or JPEG).
4. Pay the registration fees online using a credit card, debit card, or net banking.
5. Submit the application and wait for the labour department to verify your documents and details.
6. Upon successful verification, you will receive the Shop and Establishment Registration certificate, either electronically or by post.

Alternatively, you can also opt for the offline process by visiting the local labour department office, submitting the physical application form, and paying the fees in person. However, the online process is generally faster and more convenient.

Once you obtain the registration certificate, make sure to display it prominently at your establishment and renew it before the expiry date to maintain compliance with the Act.

Validity of Shop And Establishment Registration

The validity of the shop and establishment license varies from state to state. Some states provide a lifetime registration, while others require periodic renewal. The renewal period can range from 1 to 5 years, depending on the state. Some states, like Maharashtra and Delhi, offer long-term or lifetime validity—up to 10 years or even 21 years—while others such as Karnataka, Tamil Nadu, and Uttar Pradesh require periodic renewal every 3 to 5 years. The registration fees also differ and are typically calculated based on the number of employees, the nature of the business, and the duration of registration selected.

It's crucial to keep track of your registration's validity and initiate the renewal process well before the expiry date to avoid any lapses in compliance. Renewal fees and procedures may also differ by state, so make sure to check with your local labour department for the most up-to-date information.

Conclusion

Registering under the Shop and Establishment Act is a vital step for any business operating in India’s commercial sector. It not only ensures legal compliance but also promotes transparent and fair employment practices. By understanding your state’s specific rules, maintaining accurate records, and renewing your registration on time, you can protect your business and your employees.

Compliance isn't just a legal formality—it's a foundation for sustainable growth and a responsible workplace.

Frequently Asked Questions

What Is The Meaning of Franchising a Business?

Franchising is a business model where a franchisor grants the rights to an individual (franchisee) to operate under its brand, using its products, services, and business processes. The franchisee pays a fee and agrees to operate under the franchisor’s guidelines in exchange for brand licensing, training, operational support, and marketing assistance.

The franchising model benefits both parties:

• Franchisor Benefits: Rapid expansion, increased brand reach, and revenue from franchise fees.
  
• Franchisee Benefits: Access to a recognised brand, reduced startup risk, and operational guidance.
  

Key aspects of franchising include:

• Brand Licensing: The franchisee gets permission to use the franchisor's brand name and trademarks.
  
• Operational Support: Training, marketing, and business strategy support are provided.
  
• Profit-sharing Agreements: Franchisees pay royalties or a percentage of revenue to the franchisor.
  

Types of Franchises

Franchises can be categorised based on their structure and operational model:

Product Distribution Franchise:

• Franchisee sells the franchisor’s products under its brand.
  
• Examples: Automobile dealerships (Maruti Suzuki), and soft drink bottlers (Coca-Cola).
  

Business Format Franchise:

• Franchisee adopts the entire business model, including operations, branding, and marketing.
  
• Examples: McDonald’s, Domino’s, KFC.
  

Manufacturing Franchise:

• Franchisee manufactures and sells the franchisor’s products under its brand name.
  
• Example: Food and beverage brands allowing third-party bottlers.
  

Job Franchise:

• A low-cost model where individuals operate small-scale service businesses.
  
• Examples: Cleaning services, travel agencies, real estate consultancy.
  

How Long Does It Take To Franchise a Business?

Franchising a business typically takes between six months to two years, depending on factors like:

• Industry type and regulatory requirements.
  
• Business readiness and operational scalability.
  
• Development of legal and training documents.
  
• Marketing efforts to attract franchisees.
  

How Much Should It Cost To Franchise a Business?

The cost to franchise a business can vary significantly based on factors like industry, business model, and support provided. On average, franchising a business may cost between ₹5 lakh to ₹50 lakh or more in India. Key expenses include:

• Franchise Fee: ₹2 lakh to ₹10 lakh (varies by brand reputation).
  
• Legal and Registration Fees: ₹50,000 to ₹2 lakh.
  
• Training and Support Costs: ₹1 lakh to ₹5 lakh.
  
• Marketing and Branding Expenses: ₹1 lakh to ₹3 lakh.
  
• Infrastructure Setup: Varies depending on the business type.
  

Additional factors like franchise location, infrastructure requirements, and marketing strategy impact the overall investment.

Advantages of Franchising a Business

1. Rapid Expansion: Scale business operations quickly with minimal capital investment.
   
2. Lower Financial Risk: Franchisees fund their business setup, reducing financial burden.
   
3. Brand Recognition: Established branding makes it easier to attract customers.
   
4. Operational Support: Franchisees receive training, marketing, and business guidance.
   
5. Access to Motivated Franchisees: Entrepreneurs invest time and money, ensuring dedication to success.
   

Disadvantages of Franchising a Business

1. Loss of Control: Franchisees operate independently, which can lead to inconsistencies.
   
2. Reputation Risk: Poorly managed franchises can damage brand image.
   
3. Legal & Financial Complexity: Requires detailed agreements and ongoing compliance.
   
4. Ongoing Training & Support: Continuous investment in franchisee development is necessary.
   

Franchise Vs Licensing: What’s The Difference?

How to Start a Franchise Business - 8 Key Steps

Step 1: Determine If Franchising is Right For Your Business

Before diving into franchising, evaluate whether your business is scalable, profitable, and replicable. Ask yourself:

• Is there consistent demand for my product or service?
  
• Can my business model be easily duplicated in different locations
  
• Do I have strong branding and operational processes in place?
  

Not all businesses are fit for franchising. A successful franchise model requires a proven track record, solid profit margins, and strong brand appeal to attract potential franchisees.

Step 2: Protect Your Business’s Intellectual Property

Your brand is one of your most valuable assets. Before offering franchises, secure trademarks, copyrights, and proprietary processes to prevent misuse and ensure brand consistency.

Step 3: Prepare Your Franchise Disclosure Document (FDD)

The Franchise Disclosure Document (FDD) is a legal document that provides prospective franchisees with full transparency about their business. This document must comply with franchise laws and typically includes:

• Franchise fees and ongoing costs
  
• Training and support provided
  
• Franchisor and franchisee responsibilities
  
• Earnings potential (if disclosed)
  
• Legal obligations and dispute resolution process
  

A well-structured FDD builds trust with potential franchisees and helps you stay compliant with franchise laws.

Step 4: Draft a Franchise Agreement

The franchise agreement is a legally binding contract outlining the rights and responsibilities of both the franchisor (you) and the franchisee. Key elements to include:

• Operational guidelines – How franchisees must run the business
  
• Fee structure – Initial franchise fees, royalties, and marketing fund contributions
  
• Territory rights – The defined area where the franchisee can operate
  
• Training and support – What assistance franchisees will receive
  
• Exit clauses – Terms under which a franchise can be sold or terminated
  

This document ensures both parties are aligned and protects your brand from misuse.

Step 5: Register Your Company

Depending on your state and region, you may need to register your franchise with government authorities before selling franchise units. Registration is not mandatory, but it is required to obtain GST registration depending on the turnover.

Head over to Razorpay Rize to Register your Company.

Step 6: Compile an Operation Manual

A franchise operations manual is a step-by-step guide that helps franchisees run the business successfully while maintaining brand consistency. It should cover:

• Day-to-day business processes
  
• Hiring and training staff
  
• Customer service guidelines
  
• Marketing and advertising strategies
  
• Financial management and reporting
  

Step 7: File or Register Your FDD

Once your FDD is finalised, keep it securely stored for easy access and updates as needed. While the FDD is a mandatory document, filing requirements vary by state.

Step 8: Set Strategy To Achieve Your Sales Goal

Develop marketing and recruitment strategies to attract the right franchise partners. The strategy should be tailored to your business, community, and growth objectives. Here are some effective ideas to consider:

• Provide a referral incentive for those who bring in qualified franchisee applicants.
  
• Develop a strategic marketing plan from the start to capture attention.
  
• Recruit sales professionals who understand your business and its story.
  

5 Strategies to Help You Succeed at Franchising

1. Maintain Brand Consistency: Implement strict guidelines for uniformity across locations.
   
2. Select the Right Franchisees: Screen candidates for skills, experience, and commitment.
   
3. Provide Ongoing Training & Support: Regularly update franchisees with best practices.
   
4. Implement Effective Marketing Strategies: Invest in advertising and localised promotions.
   
5. Ensure Strong Financial Management: Monitor franchise performance and optimize cost structures.
   

Case Studies of Successful Franchise Businesses

Franchising is a proven business model that allows entrepreneurs to leverage established brands and systems for success. Below are examples of successful franchise businesses, showcasing their revenue, profit margins, and operational highlights.

1. McDonald's

• Industry: Quick-Service Restaurant (QSR)
  
• Investment: ₹6–14 crores
  
• Profit Margin: 50–60%
  
• Break-even Period: 4–5 years
  McDonald’s is one of the most profitable franchises globally due to its standardized operations and strong brand recognition. In India, its franchise model offers high footfall and consistent demand, making it a lucrative investment.
  

2. Baskin Robbins

• Industry: Ice Cream and Dessert
  
• Investment: ₹10–20 lakhs
  
• Profit Margin: 50–60%
  
• Break-even Period: 6–12 months
  With over 800 outlets in India, Baskin Robbins has built a strong presence in the dessert market. Its diverse flavors and year-round demand ensure steady sales and excellent returns for franchisees.
  

3. Haldiram

• Industry: Food and Snacks
  
• Investment: ₹30 lakhs–₹6 crores (depending on store format)
  
• Profit Margin: 50–60%
  
• Break-even Period: 2–3 years
  Haldiram is a trusted name in Indian snacks and sweets. Its franchise model offers multiple formats, including quick-service restaurants and dine-in outlets, ensuring high profitability backed by a loyal customer base.
  

4. Marco’s Pizza

Marco’s Pizza achieved remarkable growth with a revenue increase of 23.5% in one year by opening 113 stores. The brand focuses on strategic revenue-boosting approaches, making it one of the fastest-growing pizza franchises globally.

5. Lenskart

• Industry: Eyewear Retail
  
• Investment: ₹25 lakhs
  
• Profit Margin: Approx. 33%
  Lenskart is India’s largest eyewear brand, offering trendy products such as prescription glasses and sunglasses. With innovative features like "Try Before You Buy," its franchise model generates average monthly sales of ₹9 lakhs, making it ideal for urban markets
  

Final Thoughts

Franchising can be a great way to start a business without building everything from scratch. You get a known brand, a proven business model, and ongoing support but it’s not a shortcut to success. It still takes effort, investment, and commitment to make it work.

The key is choosing the right franchise. Think about what fits your skills, budget, and long-term goals. A great brand in the wrong location or with poor financial planning can still struggle. Do your homework, understand the costs, and be ready to follow the franchisor’s guidelines.

Frequently Asked Questions

Eligibility Criteria for Foreign Company Registration in India

To register a foreign company in India, the following eligibility conditions must be fulfilled:

• FDI Policy Compliance: The foreign investor must follow FDI norms, either under the Automatic Route (no prior approval required) or the Government Route (approval from concerned ministries needed).
  
• Indian Resident Director: A subsidiary company must have at least one director who is a resident in India.
  
• Registered Office in India: The company must maintain a registered office in India, and proof of valid address must be submitted during incorporation.
  
• Business Activity Restrictions: Foreign companies are not permitted to engage in retail trading or real estate activities.
  
• Regulatory Compliance: Business activities must align with the Reserve Bank of India (RBI) and the Ministry of Corporate Affairs (MCA) regulations.
  

Types of Business Entities for Foreign Companies in India

Foreign companies can enter India through multiple legal structures based on their business goals and compliance appetite:

1. Wholly Owned Subsidiary (WOS)
   
   • A private limited company incorporated in India with 100% foreign shareholding.
     
   • Can engage in commercial and revenue-generating activities under FDI-compliant sectors.
     
2. Liaison Office
   
   • A non-commercial presence used for market research, networking, and representing the parent company.
     
   • Requires RBI approval and cannot earn income in India.
     
3. Branch Office
   
   • Set up to conduct business and earn revenue in India.
     
   • Can export/import goods, offer consultancy services, or carry out R&D.
     
   • RBI approval required.
     
4. Project Office
   
   • Temporary setup for executing specific projects awarded by Indian entities or government bodies.
     
   • Generally permitted if the project is funded by an inward remittance or a bilateral/multilateral agency.
     
5. Joint Venture (JV)
   
   • A foreign company can form a joint venture with an Indian entity to share equity, control, and profits.
     

Step-by-Step Registration Process for a Foreign Company in India

Setting up a foreign company in India involves regulatory approvals, documentation, and legal filings. Here's a detailed breakdown of the process:

Step 1: Choose the Right Business Structure

Foreign entities must select the most suitable mode of entry based on their intended operations:

• Wholly Owned Subsidiary (WOS)
  
• Branch Office
  
• Liaison Office
  
• Project Office
  
• Joint Venture (JV)
  

Each structure has different regulatory requirements under RBI, FEMA, and MCA.

Step 2: Obtain a Digital Signature Certificate (DSC)

A Digital Signature Certificate (DSC) is needed for all directors/authorized representatives to sign e-forms on the MCA portal. Apply for a DSC from a certified authority in India.

Step 3: Name Reservation & Company Incorporation via SPICe+ (For Subsidiary/JV)

File the SPICe+ Part A form for name reservation on the MCA portal. After name approval, complete SPICe+ Part B, including:

• eMOA (Memorandum of Association)
  
• eAOA (Articles of Association)
  
• AGILE-Pro (for GST, EPFO, ESIC, and bank account setup)
  
• INC-9 (declaration by subscribers/directors)
  

Upload all documents with digitally signed forms.

Step 4: RBI Approval for Liaison, Branch, and Project Offices

Foreign companies opting for Liaison, Branch, or Project Offices must apply via Form FNC on the RBI FIRMS portal. Approval is granted under RBI’s Authorized Dealer Category-I Banks (designated AD Bank).

Step 5: Open a Bank Account

Open a current account in an Indian bank in the name of the newly incorporated entity. It is required for:

• Receiving foreign capital infusion
  
• Making statutory payments
  
• Conducting business transactions
  

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FDI Policy & Compliance for Foreign Companies

Foreign Direct Investment (FDI) in India is governed by the FEMA Act, RBI circulars, and sectoral guidelines. Here’s what foreign companies must know:

• FDI Routes:
  
  • Automatic Route: No prior government approval needed.
    
  • Government Route: Approval required from specific ministries, based on the sector.
    
• Sectoral Caps: Certain sectors have FDI limits (e.g., defense, insurance, telecom) and special conditions.
  
• Compliance & Reporting:
  
  • File FC-GPR (Foreign Currency-Gross Provisional Return) after equity shares are allotted.
    
  • Annual Return on Foreign Liabilities and Assets (FLA) must be filed with RBI.
    
  • Form FC-TRS for transfer of shares between resident and non-resident.
    

Documents Required for Foreign Company Registration

To complete the registration process, the following documents are typically required:

For Directors:

• Valid Passport (mandatory for foreign nationals)
  
• Government-issued ID proof (Aadhar, Voter ID)
  
• Address proof (utility bill, bank statement)
  

For Registered Indian Office:

• Rental Agreement or Lease Deed
  
• NOC from owner
  
• Recent utility bill
  

For RBI/FEMA Compliance:

• FDI declaration
  
• FC-GPR or Form FNC for RBI registration
  

Post-Registration Compliance for Foreign Companies in India

Once registered, a foreign company must ensure continuous legal and financial compliance. Key post-incorporation obligations include:

• Annual Filings with MCA:
  
  • File Form FC-3 with business activity details and financials.
    
  • Submit AOC-4 for financial statements.
    
• Tax Compliance:
  
  • File ITR, pay TDS, and maintain GST records if applicable.
    
• FEMA/RBI Reporting:
  
  • Submit Annual Activity Certificate through an authorized dealer bank.
    
  • Continue timely reporting of share allotments and inward remittances.
    

Frequently Asked Questions