Service Level Agreements (SLA): Why Startups Need Them Early On?

Oct 29, 2025
Private Limited Company vs. Limited Liability Partnerships

If you’ve ever faced a situation where a client expected “unlimited” support or a project timeline kept stretching endlessly, that’s precisely where an SLA saves the day. A Service Level Agreement (SLA) is a legal contract between a service provider and a customer, outlining the scope of services, performance metrics, responsibilities, and penalties for non-compliance. 

It’s essentially the backbone of accountability in service-based relationships, especially in the technology, SaaS, and outsourcing sectors. In this blog, we’ll break down what a Service Level Agreement really means, its types, key clauses, and why having one early on can help startups build stronger, more transparent, and scalable client relationships.

Table of Contents

Understanding Service Level Agreements (SLAs)

A Service Level Agreement (SLA) is a formal contract that defines the services to be provided, the performance standards expected, and the consequences of failing to meet them. It sets out the scope of work, payment terms, response times, security protocols, and uptime guarantees, depending on the nature of the service.

The main goal of an SLA is to manage customer expectations and ensure both parties understand what is being delivered, when, and at what quality level. For startups, an SLA functions as a roadmap for accountability, protecting them from scope creep and helping maintain strong, transparent customer relationships.

What Are the Types of Service Level Agreements (SLAs)?

SLAs can vary depending on the relationship between the parties and the nature of services. Generally, there are three main types of SLAs:

1. External SLA

This type of SLA is between a service provider and an external customer. It defines what the customer can expect, such as service quality, uptime, or support response time. These are common in outsourcing, SaaS, and IT services.

2. Internal SLA

An Internal SLA is used within an organisation, typically between departments or teams. For example, the IT department may commit to resolving employee issues within specific timeframes. Internal SLAs improve efficiency and accountability across functions.

3. Multi-Level SLA

A Multi-Level SLA covers different service levels within one agreement—often used by large organisations or SaaS providers serving multiple clients or departments. It ensures consistency across various service levels and user groups.

The Importance of an SLA for Startups

For startups, drafting an SLA early in the business journey is not just a formality—it’s a strategic necessity. Here’s why:

  • Builds Customer Trust: A well-documented SLA shows clients that your startup takes accountability seriously and values professionalism.
  • Sets Clear Expectations: It defines what services will (and won’t) be provided, minimising confusion.
  • Protects from Unrealistic Demands: Startups often face pressure to over-deliver; an SLA safeguards them from scope creep and ensures balanced commitments.
  • Enables Scalability: With clear service terms, startups can onboard new clients smoothly and maintain consistent delivery standards.
  • Provides Competitive Advantage: Many early-stage startups lose deals due to vague terms- an SLA signals maturity and reliability.
  • Encourages Transparency and Accountability: It keeps both parties aligned and strengthens long-term relationships.

Simply put, an SLA acts as a safety net and a success tool, protecting both the startup and its clients from misunderstandings.

Key Clauses of a Service Level Agreement

A strong SLA must be comprehensive yet clear, covering all key aspects of the service relationship. Below are the essential clauses every SLA should include:

  1. Parties Involved: Legal details of both the service provider and the client.

  2. Scope of Services: Description of services provided, deliverables, and boundaries.

  3. Term and Termination: Duration of the agreement, renewal terms, and termination conditions.

  4. Performance Evaluation Metrics: KPIs such as uptime, response time, and issue resolution timelines.
  5. Roles and Responsibilities: Clear division of duties between both parties.
  6. Indemnification Clause: Protection against losses caused by breach or negligence.
  7. Non-Compete and Confidentiality: Ensures sensitive business information remains protected.
  8. Penalties and Remedies: Defines actions if service levels are not met.
  9. Dispute Resolution: Outlines how disagreements will be resolved (e.g., arbitration, mediation).

These clauses ensure that the SLA is legally enforceable, operationally clear, and mutually beneficial.

Strategies for Managing Customer Expectations Around SLA Performance

Startups can use the following strategies to stay ahead:

  • Set Realistic Commitments: Avoid overpromising; define achievable metrics.
  • Communicate Transparently: Keep customers informed about progress, delays, or maintenance activities.
  • Educate Customers: Ensure they understand what the SLA covers and what it doesn’t.
  • Monitor Performance Proactively: Use tracking tools to measure SLA compliance in real-time.
  • Regular Reporting: Share periodic performance reports to demonstrate accountability.
  • Encourage Feedback: Invite customer input to improve service delivery.
  • Stay Flexible: Adapt SLAs over time as business needs and client expectations evolve.

Benefits of SLAs for Startups and Businesses

Implementing SLAs brings a wide range of advantages for both startups and established businesses:

  • Clarity in Service Expectations: Everyone knows what’s expected and when.
  • Improved Risk Management: Reduces the chances of disputes and misunderstandings.
  • Enhanced Accountability: Encourages teams to meet performance targets consistently.
  • Operational Efficiency: Clearly defined processes streamline workflow.
  • Customer Satisfaction: Transparent communication and measurable performance foster trust.
  • Legal Protection: In case of non-performance, both parties have a documented reference point.
  • Scalable Growth: SLAs provide a repeatable framework for future client relationships.

Frequently Asked Questions (FAQs)

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Limited Liability Partnership
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  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

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  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


One Person Company
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Limited Liability Partnership
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  • Professional services 
  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

Frequently Asked Questions

Does an SLA require revisions?

Yes, absolutely. As your startup grows, your services, tools, and customer expectations evolve, and your SLA should too. Regularly reviewing and updating your SLA ensures it stays relevant to new business goals, technologies, and client needs.

What is SLA vs. KPI?

An SLA (Service Level Agreement) defines what level of service a provider promises to deliver- for example, “99.9% uptime” or “response within 2 hours.”
A KPI (Key Performance Indicator), on the other hand, measures how well that promise is being met, such as “average response time” or “customer satisfaction score.”

Can I draft an SLA on my own?

Yes, you can draft a basic SLA yourself, especially using templates available online. However, it’s best to get it reviewed by a legal professional to ensure it covers all key clauses like liability, data protection, and termination terms. 

Is it necessary to review an SLA before signing it?

Always read and understand every clause before signing an SLA, whether you’re the service provider or the client. Pay special attention to performance metrics, penalties, payment terms, and exit clauses.

What is an example of a Service Level Agreement?

Here’s a simple example: A SaaS startup promises its customers 99.9% uptime per month for their cloud service. If uptime falls below that threshold, the customer receives a service credit or a discount on the next billing cycle. 

This agreement clearly defines the service expectation, measurement criteria, and consequences, which makes it a classic SLA.

Swagatika Mohapatra

Swagatika Mohapatra is a storyteller & content strategist. She currently leads content and community at Razorpay Rize, a founder-first initiative that supports early-stage & growth-stage startups in India across tech, D2C, and global export categories.

Over the last 4+ years, she’s built a stronghold in content strategy, UX writing, and startup storytelling. At Rize, she’s the mind behind everything from founder playbooks and company registration explainers to deep-dive blogs on brand-building, metrics, and product-market fit.

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Characteristics of Private Limited Company - Razorpay Rize

Characteristics of Private Limited Company - Razorpay Rize

Table of Contents

What is a Private Limited Company?

A Private Limited Company is a business structure in India registered under the Companies Act, 2013. It is a separate legal entity from its owners, with its own rights and liabilities. Characteristics of private company include limited liability for shareholders, restrictions on share transfers, and a minimum of two members.

Under Section 2(68) of the Companies Act, 2013, a Private Limited Company is defined as a company that restricts the right to transfer its shares, limits the number of members to 200 (excluding employees), and prohibits any invitation to the public to subscribe for its securities.

Characteristics of a Private Limited Company

Characteristics of private companies make it a preferred business structure for growing startups and SMEs in India. A Private Limited Company has several distinct characteristics that define its structure, ownership, and operations. Features of a private limited company such as limited liability, perpetual succession, easier fundraising, and professional image help entrepreneurs scale their business while mitigating risks. Understanding these features of a private limited company is crucial for entrepreneurs considering this business model. These include:

Separate Legal Entity

A Private Limited Company is a separate legal entity from its shareholders. This means the company can enter into contracts, own assets, incur liabilities, and sue or be sued in its own name. The company's existence is independent of its members, providing continuity and perpetual succession.

Limited Liability of Members

One of the biggest advantages of a Private Limited Company is the limited liability protection it offers to its shareholders. The liability of members is limited to the amount of share capital they have subscribed to. Their personal assets are protected in case the company faces losses or legal issues. This reduces the financial risk for shareholders.

Minimum and Maximum Members

A Private Limited Company requires a minimum of two members and can have a maximum of 200 members (excluding employees). These members can be individuals, other companies, or foreign entities. Having multiple shareholders allows for pooling of resources and expertise.

Restriction on Share Transfer

Shares of a Private Limited Company cannot be freely transferred to the public. Any transfer of shares requires the approval of the company's Board of Directors. The right to transfer shares is restricted by the company's Articles of Association, and existing shareholders have the first right to purchase any shares offered for sale. This helps maintain control over ownership.

Minimum Capital Requirement

There is no minimum capital requirement for incorporating a Private Limited Company in India. This makes it easier for startups and small businesses to adopt this structure without significant upfront investment. However, the company's authorized and paid-up capital must be mentioned in its Memorandum of Association.

Perpetual Succession

A Private Limited Company has perpetual succession, which means its existence is not affected by the entry or exit of members. The company continues to operate even if all the original shareholders and directors change over time, providing stability and continuity for the business.

Use of "Private Limited" in Name

A Private Limited Company must use the words "Private Limited" or "Pvt Ltd" at the end of its name. This helps distinguish it from public limited companies and sole proprietorships. The name should not be identical or too similar to any existing company to avoid confusion.

Mandatory Registration

Incorporation of a Private Limited Company is mandatory and must be registered with the Registrar of Companies (ROC). The company comes into existence only upon registration and is given a Certificate of Incorporation. This is different from sole proprietorships and partnerships, which can operate without formal registration.

Statutory Compliance

Private Limited Companies are subject to various statutory compliances under the Companies Act, 2013. These include conducting board meetings, maintaining statutory registers and records, filing annual returns, and appointing auditors. Non-compliance can lead to penalties and legal consequences.

Documents Required to Register a Private Limited Company

1. Director Identification Number (DIN) for each proposed director

2. Digital Signature Certificate (DSC) for each proposed director

3. Proof of identity and address for directors and shareholders

4. Proof of registered office address

5. Memorandum of Association (MOA) and Articles of Association (AOA)

6. Consent letters from directors

7. PAN card of directors and shareholders

8. Passport-size photographs of directors

Process to Register Private Limited Company

Incorporating a Private Limited Company involves obtaining Director Identification Number (DIN), Digital Signature Certificate (DSC), and filing necessary documents required for pvt ltd registration. Seeking professional advice from legal and financial experts can help navigate the registration process smoothly. The process of registering a Private Limited Company involves the following steps:

  1. Obtain Director Identification Number (DIN) for each proposed director: Directors must apply for a DIN through the SPICe+ (Simplified Proforma for Incorporating a Company Electronically Plus) form. DIN can also be applied during incorporation.
  2. Acquire Digital Signature Certificate (DSC) for each proposed director: All directors and shareholders must obtain a Class 3 Digital Signature Certificate (DSC). The DSC is used to sign forms electronically during the registration process.
  3. Select and apply for a unique company name through the RUN (Reserve Unique Name) service: Use the RUN (Reserve Unique Name) service on the MCA portal to propose a unique company name. Ensure compliance with the Companies Act, 2013 and avoid prohibited or identical names.
  4. Draft the Memorandum of Association (MOA) and Articles of Association (AOA): Draft key documents, including:
  • Memorandum of Association (MoA) – Defines the company’s objectives.
  • Articles of Association (AoA) – Details operational rules and regulations. Obtain affidavits, declarations, and consent from directors.
  1. File the SPICe+ form along with required documents and payment of fees: Submit the SPICe+ form on the MCA portal with DSC. Attach MoA, AoA, and applications for PAN, TAN, and GST registration (if applicable). Pay the required fees and stamp duty online.
  2. Obtain Certificate of Incorporation from ROC upon successful registration: Upon approval, the Certificate of Incorporation is issued by the Registrar of Companies (RoC). This includes the Company Identification Number (CIN), confirming legal status.

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Types of Private Limited Companies

Based on the liability of members, Private Limited Companies can be categorised into three types:

  1. Company Limited by Shares: The liability of members is limited to the amount unpaid on their shares. This is the most common type of Private Limited Company.
  2. Company Limited by Guarantee: The liability of members is limited to the amount they have agreed to contribute to the company's assets in the event of its winding up.
  3. Unlimited Company: Members' liability is unlimited. They are liable for the company's debts and obligations.

Frequently Asked Questions:

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Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


Limited Liability Partnership
(LLP)

1,499 + Govt. Fee
BEST SUITED FOR
  • Professional services 
  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

One Person Company
(OPC)

1,499 + Govt. Fee
BEST SUITED FOR
  • Freelancers, Small-scale businesses
  • Businesses looking for minimal compliance
  • Businesses looking for single-ownership

Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


One Person Company
(OPC)

1,499 + Govt. Fee
BEST SUITED FOR
  • Freelancers, Small-scale businesses
  • Businesses looking for minimal compliance
  • Businesses looking for single-ownership

Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


Limited Liability Partnership
(LLP)

1,499 + Govt. Fee
BEST SUITED FOR
  • Professional services 
  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

Frequently Asked Questions

What are the benefits of a private limited company?

Some key benefits of a private limited company include limited liability protection for shareholders, better credibility and professional image, perpetual succession, easier access to funding, and ability to offer Employee Stock Options (ESOPs).

What is the difference between pvt ltd and llp?

Private Limited Company vs. Limited Liability Partnerships: A Private Limited Company has shareholders and directors, while an LLP has partners. LLPs have lesser compliance requirements compared to Private Limited Companies. However, Private Limited Companies offer more flexibility in ownership structure and fundraising.

Who is the owner of Pvt Ltd?

The owners of a Private Limited Company are its shareholders. The ownership is determined by the number of shares held by each member. The shareholders appoint directors to manage the day-to-day operations of the company.

How much tax does a private limited company pay?

Private Limited Companies are taxed as separate legal entities. The corporate tax rate is 25% for companies with an annual turnover of up to Rs. 400 crores (as of FY 2021-22). Surcharge and cess are applicable based on the company's income level.

What are the tax benefits of Pvt Ltd company?

Private Limited Companies can avail several tax benefits and deductions, such as:

  • Deduction of business expenses incurred wholly for the purpose of the business
  • Depreciation on fixed assets
  • Carry forward and set off of losses
  • Deductions for employee welfare expenses
  • Deductions for donations made to charitable organizations

Is GST required for a private limited company?

Yes, a Private Limited Company is required to register for Goods and Services Tax (GST) if its annual turnover exceeds the threshold limit (Rs. 40 lakhs for goods and Rs. 20 lakhs for services, as of FY 2021-22). GST registration is mandatory for companies engaged in inter-state transactions, irrespective of turnover.

Mukesh Goyal

Mukesh Goyal is a startup enthusiast and problem-solver, currently leading the Rize Company Registration Charter at Razorpay, where he’s helping simplify the way early-stage founders start and scale their businesses. With a deep understanding of the regulatory and operational hurdles that startups face, Mukesh is at the forefront of building founder-first experiences within India’s growing startup ecosystem.

An alumnus of FMS Delhi, Mukesh cracked CAT 2016 with a perfect 100 percentile- a milestone that opened new doors and laid the foundation for a career rooted in impact, scale, and community.

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Documents Required for Partnership Firm Registration in India

Documents Required for Partnership Firm Registration in India

Starting a partnership firm in India is a relatively simple process, and it doesn't involve a lot of red tape. Governed by the Partnership Act of 1932, forming a partnership firm is straightforward, and while registration is not compulsory, it's highly recommended.

Registering your firm provides legal recognition and opens up several benefits, such as the ability to access legal rights, resolve disputes, and establish credibility with clients, suppliers, and financial institutions.

If you're considering starting a partnership firm, here's everything you need to know about the required documents and the complete registration process.

Table of Contents

Partnership Firm Registration

The registration of a partnership firm in India involves submitting an application to the Registrar of Firms in the respective state where the firm operates. While registration is optional, it is advised that the firm be registered to avail themselves of the benefits of legal rights and avoid future disputes.

The application for registration must be signed by all the partners or their agents. Once the application is verified, the Registrar of Firms records the partnership firm’s details in the Register of Firms and issues a Certificate of Registration. This certificate acts as an official recognition of the partnership firm.

The entire process is relatively simple and involves submitting basic documents, some of which we’ll discuss below.

Documents Required for Partnership Registration

When registering a partnership firm, you must provide a set of documents. These documents ensure that your firm is legally compliant and prepared for operations. Let's walk through each essential document you must submit during the registration process.

Partnership Deed

A partnership deed is a foundational document that outlines the mutual rights and obligations of the partners. While it’s technically possible to have an oral agreement, putting everything in writing helps avoid misunderstandings down the line. This document must be prepared on judicial stamp paper (available at your state’s registrar's office) and must be signed by all partners.

The partnership deed should cover important details such as:

  • The name of the partnership firm and its partners
  • The firm's registered office address
  • Profit and loss-sharing ratios
  • Capital contributions from each partner
  • Duration of the partnership

Having this document in place not only protects the interests of each partner but also ensures smooth operation and decision-making within the business.

Documents of Firm

To register the firm, you'll need to provide the firm’s PAN card, which can be obtained by filing Form 49A on the NSDL website. The authorised partner can apply using their digital signature certificate, or you can opt to submit the physical documents to the nearest PAN processing centre.

You’ll also need to provide proof of address for the firm’s registered office. This could be:

  • Rent agreement (if the office is rented)
  • Utility bills like electricity, water, or gas (not older than 2 months)
  • No Objection Certificate (NOC) from the landlord if the office is rented or from the owner if it’s owned by the firm

Documents of Partners

Each partner in the firm must submit their PAN card as proof of identity. If any partners don’t have a PAN card yet, it’s important to apply for one promptly. Additionally, partners must provide address proof like:

  • Voter ID
  • Aadhaar card
  • Driving License
  • Passport
  • Utility bills (again, not older than two months)

These documents are required to verify the identity and address of all partners, ensuring everything is transparent and official.

Additional Documents for Registration

Along with the partnership deed and documents of the firm and partners, you’ll also need to submit the following:

  • Affidavit: An affidavit certifying that all the details in the partnership deed and the supporting documents are accurate.
  • ID and address proofs of both the firm and all partners must be provided during the registration process.

GST Registration

If your firm is involved in business transactions and earning above the prescribed GST limit, you’ll need to register for GST. The process requires submitting:

  • The firm's PAN number
  • Address proof of the firm
  • Identity and address proofs of partners

The authorised signatory for GST registration must sign the application using a digital signature certificate or E-Aadhaar verification.

Related Read: Partnership Firm Tax Rate Explained

Current Bank Account

Once your firm is registered, opening a current bank account is a key step to keeping the firm’s finances in order. For the bank account, you'll need:

  • Partnership deed
  • Firm's PAN card
  • Address proof of the firm
  • Identity proofs of all partners
  • Partnership registration certificate (if applicable)
  • GST certificate (if applicable)
  • Recent utility bills (not older than three months)
  • Authorisation letter for the bank account signatory on the firm's letterhead

Related Read: Difference Between Partnership Firm and LLP

Conclusion

While the process of forming a partnership firm is straightforward, one important step that should never be overlooked is registration. Though it's not mandatory, registering your partnership firm brings numerous benefits that can protect your interests and help you navigate the complexities of business operations.

By registering your firm, you get the legal backing that validates your business structure, helping you build credibility with potential clients, suppliers, and financial institutions. It also ensures that you have access to the legal rights and protections available under the Partnership Act of 1932, which could prove essential if you need to resolve disputes or defend your business against legal challenges.

Take the time to ensure everything is in place, and your partnership firm will be poised to face challenges head-on and build a successful future.

Frequently Asked Questions

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Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


Limited Liability Partnership
(LLP)

1,499 + Govt. Fee
BEST SUITED FOR
  • Professional services 
  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

One Person Company
(OPC)

1,499 + Govt. Fee
BEST SUITED FOR
  • Freelancers, Small-scale businesses
  • Businesses looking for minimal compliance
  • Businesses looking for single-ownership

Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


One Person Company
(OPC)

1,499 + Govt. Fee
BEST SUITED FOR
  • Freelancers, Small-scale businesses
  • Businesses looking for minimal compliance
  • Businesses looking for single-ownership

Private Limited Company
(Pvt. Ltd.)

1,499 + Govt. Fee
BEST SUITED FOR
  • Service-based businesses
  • Businesses looking to issue shares
  • Businesses seeking investment through equity-based funding


Limited Liability Partnership
(LLP)

1,499 + Govt. Fee
BEST SUITED FOR
  • Professional services 
  • Firms seeking any capital contribution from Partners
  • Firms sharing resources with limited liability 

Frequently Asked Questions

Is it mandatory to register a Partnership Firm?

No, registering a partnership firm in India is not mandatory under the Partnership Act of 1932. However, it is highly advisable to register the firm as it provides legal benefits, including the ability to enforce contracts in court and resolve disputes more effectively.

An unregistered partnership firm cannot file a legal suit against third parties, which may limit its ability to protect its business interests.

What are the legal benefits provided for the registered partnership firm?

A registered partnership firm enjoys several legal benefits, including:

  1. Right to Sue – The firm can file a lawsuit against third parties if any disputes arise.
  2. Legal Protection – The firm is legally recognised, which enhances its credibility with banks, investors, and vendors.
  3. Ability to Claim Set-Off – If a third party sues the firm, it can counterclaim if it has any dues from the plaintiff.
  4. Easy Business Transactions – A registered firm can enter enforceable contracts, apply for loans, and engage in other legal business activities without restrictions.
  5. Better Dispute Resolution – In case of internal conflicts among partners, a registered partnership allows for legal recourse through courts.

How much time does it take to register a partnership?

The registration process for a partnership firm typically takes 7 to 10 working days, depending on the state in which it is being registered. However, the timeline may vary based on factors like document verification, processing time at the Registrar of Firms, and any additional legal formalities required.

Can the Certificate of Registration be revoked?

No, a Certificate of Registration issued to a partnership firm cannot be revoked once granted. However, if the firm is found to have provided false information or engaged in illegal activities, the government may take legal action, including possible dissolution. A firm may also voluntarily dissolve itself by following the required legal procedures.

When should the partners apply for registration of the partnership firm?

Partners can apply for registration at any time after forming the partnership, but it is advisable to do so at the earliest.

Mukesh Goyal

Mukesh Goyal is a startup enthusiast and problem-solver, currently leading the Rize Company Registration Charter at Razorpay, where he’s helping simplify the way early-stage founders start and scale their businesses. With a deep understanding of the regulatory and operational hurdles that startups face, Mukesh is at the forefront of building founder-first experiences within India’s growing startup ecosystem.

An alumnus of FMS Delhi, Mukesh cracked CAT 2016 with a perfect 100 percentile- a milestone that opened new doors and laid the foundation for a career rooted in impact, scale, and community.

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What is Partnership? Features, Types and Benefits

What is Partnership? Features, Types and Benefits

A partnership is a formal arrangement where two or more parties come together to manage and operate a business. Partnerships are a common way for individuals and entities to pool resources, expertise, and efforts to achieve shared goals. They can take various forms, such as general and limited liability partnerships, each with unique characteristics.

Unlike running a business alone, a partnership fosters teamwork, shared decision-making, and mutual responsibility. In a partnership, profits, liabilities, and operational responsibilities are typically shared among partners according to the terms of a partnership agreement.  It’s a model built on trust and cooperation, making it a popular choice for startups and growing businesses.

In this blog, we’ll explore partnerships, their key features, and why they’re an attractive option for many entrepreneurs looking to build something together.

Table of Contents

Features of Partnerships

Partnerships are defined by several key features:

  • Shared Responsibilities: Partners collaborate on business operations, contributing their expertise, resources, and capital to achieve mutual goals.
  • Shared Resources: Partnerships allow the pooling of financial and intellectual resources, enhancing operational efficiency.
  • Shared Goals: Partners align on strategic objectives to grow the business and share in its success.
  • Flexibility: Partnerships can be structured to suit specific needs, from informal agreements to formal legal contracts.
  • Decision-Making Process: Decision-making is often a collective process, emphasising the importance of trust and mutual understanding among partners.
  • Legal Agreements: While partnerships can be informal, formal agreements provide clarity on roles, profit-sharing, and conflict resolution.
  • Dissolution: Partnerships can be dissolved legally if required, often guided by the terms of the agreement or applicable laws.

Make your partnership registration process seamless and fully compliant with Razorpay Rize.

Types of Partnerships

There are various types of partnerships, each serving different purposes and offering distinct advantages. For-profit partnerships generally fall into three main categories:

1. General Partnership

In a general partnership, all partners share equal responsibility for the business’s liabilities and profits. Each partner is personally liable for the business’s debts, making it crucial to draft a partnership agreement that outlines profit-sharing, roles, and responsibilities. 

For example, two entrepreneurs starting a retail business together would likely form a general partnership.

2. Limited Partnership

Limited partnerships (LPs) feature both general partners and limited (or silent) partners. General partners manage the business and assume entire liability, while limited partners contribute capital and enjoy liability protection up to the amount they invest. 

An example might be a real estate development project funded by silent investors.

3. Limited Liability Partnership

Limited liability partnerships (LLPs) protect partners’ personal assets by limiting liability for business debts. LLPs are particularly common in professions like law and accounting, where personal liability is a significant concern. 

For example, in a law firm LLP, equity partners own a share of the business, while salaried partners do not hold ownership but receive bonuses tied to performance.

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What is the Partnership Act 1932?

The Partnership Act of 1932 is a legal framework governing partnerships in India. Key provisions include:

  • Definition and Formation: Outlining what constitutes a partnership and the requirements for its formation.
  • Rights and Duties: Defining the rights, responsibilities, and liabilities of partners.
  • Partnership Agreements: Emphasising the importance of clear agreements to avoid disputes.
  • Dissolution: Providing guidelines for legally dissolving a partnership.

The Act ensures transparency and fairness in business partnerships, making it a crucial reference for anyone entering into such arrangements.

Advantages and Disadvantages of Partnerships

Advantages

  • Easy to establish and operate
  • Shared financial and intellectual resources
  • Tax benefits, such as pass-through taxation
  • Flexible business structure

Disadvantages

  • Unlimited liability for general partners
  • Potential for conflicts among partners
  • Limited lifespan unless explicitly agreed otherwise
  • Shared profits

How to Form a Partnership?

Below are the steps for the partnership registration process:

  1. Draft a Partnership Agreement: Clearly outline roles, profit-sharing, and dispute-resolution mechanisms.
  2. Register the Partnership: Depending on the jurisdiction, registration may be required.
  3. Obtain Necessary Licenses and Permits: Ensure compliance with local regulations.
  4. Set Up Operations: Establish the business’s infrastructure and processes.

Looking to register Partnership Firm? Get started today with Razorpay Rize.

Partnerships vs. Companies

Choosing the right business structure is one of the most critical decisions for any entrepreneur. While partnerships and companies are both popular choices, they differ significantly in terms of ownership, liability, management, and regulatory requirements. 

Each structure has its own advantages and challenges, making it essential to understand which one aligns best with your business goals.

Feature Partnership Company
Legal status No separate legal entity Separate legal entity
Liability Unlimited (except LLPs) Limited
Profit distribution Shared among partners Distributed as dividends
Management Managed by partners Managed by the board of directors

Partnerships are generally more flexible but come with higher personal risk, whereas companies provide greater liability protection but involve more regulatory requirements.

Related Read: Private Limited Company Vs. Limited Liability Partnerships (LLP)

Frequently Asked Questions

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Frequently Asked Questions

How Does a Partnership Differ From Other Forms of Business Organisation?

A partnership differs from other business structures like sole proprietorships, limited liability companies (LLCs), and corporations primarily in ownership, liability, and decision-making.

What Is a Limited Partnership vs. a Limited Liability Partnership?

A Limited Partnership (LP) and a Limited Liability Partnership (LLP) are two distinct types of partnerships:

  • Limited Partnership (LP):
    • Composed of general partners who manage the business and have unlimited liability and limited partners who contribute capital but have liability only up to their investment.
    • Common in investment ventures where limited partners provide funds, and general partners manage the operations.
  • Limited Liability Partnership (LLP):
    • All partners have limited liability, protecting them from personal responsibility for the business’s debts.
    • Ideal for professional businesses like law firms or accounting firms, where partners share management duties but seek protection from personal liabilities.

Do Partnerships Pay Taxes?

Partnerships themselves do not pay income taxes. Instead, they are considered pass-through entities, meaning that the partnership’s profits and losses are passed through to individual partners. 

Each partner reports their share of the partnership’s income on their personal tax return, where they are taxed based on their portion of the profit.

What Types of Businesses Are Best suited for Partnerships?

Partnerships are well-suited for businesses that benefit from shared expertise and resources. Some ideal types include:

  • Professional Services: Law firms, accounting firms, and medical practices, where partners bring specialised skills.
  • Family Businesses: Small family-owned businesses where partners are trusted to work together.
  • Creative Industries: Advertising agencies, design firms, or production companies that require collaborative efforts.
  • Startups: Early-stage businesses that need multiple people to contribute capital, ideas, and effort but do not want the complexity of a corporation.

What is a partnership, and how does it work?

A partnership is a business arrangement where two or more individuals share ownership and management responsibilities, pooling resources to run the business. The partners agree on how profits, losses, and responsibilities will be shared, typically outlined in a partnership agreement.

The partnership can be structured in various ways, such as general partnerships or limited partnerships, depending on the desired level of liability and control. 

What are the different types of partnership working?

There are several types of partnership structures based on liability and management involvement:

  • General Partnership
  • Limited Partnership (LP)
  • Limited Liability Partnership (LLP)
  • Joint Venture

Who is a secret partner?

A secret partner is a business partner who contributes capital and shares in the profits and losses but does not take part in the day-to-day management or operations of the business. Unlike a dormant or silent partner, a secret partner’s identity is not disclosed to the public or clients but is still legally bound by the partnership’s obligations and liabilities.

How many types of partners are there?

In a partnership, there are four main types of partners:

  1. Active Partner: Actively participates in the management of the business and shares in both profits and liabilities.
  2. Sleeping (or Dormant) Partner: Invests capital but does not participate in day-to-day management; however, they share in profits and losses.
  3. Secret Partner: A partner whose identity is kept hidden from the public but participates in the partnership’s activities and shares in profits and liabilities.
  4. Limited Partner: A partner who contributes capital but has limited liability, meaning they are only liable up to the amount they have invested in the business.

Nipun Jain

Nipun Jain is a seasoned startup leader with 13+ years of experience across zero-to-one journeys, leading enterprise sales, partnerships, and strategy at high-growth startups. He currently heads Razorpay Rize, where he's building India's most loved startup enablement program and launched Rize Incorporation to simplify company registration for founders.

Previously, he founded Natty Niños and scaled it before exiting in 2021, then led enterprise growth at Pickrr Technologies, contributing to its $200M acquisition by Shiprocket. A builder at heart, Nipun loves numbers, stories and simplifying complex processes.

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